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Retail Properties and the ADA: Five Common Pitfalls to Avoid

Compliance critical for retail property stakeholders

Compliance with the Americans with Disabilities Act (ADA) is a hot topic for anyone who owns, manages or lends on retail properties. The ADA designates retail businesses as “places of public accommodation” that must remove barriers from existing buildings that are readily achievable and provide access for people with disabilities when constructing new facilities. Misconceptions about the ADA abound regarding what exactly is required, who exactly must comply, and how exactly the requirements of the Act should be interpreted. 

Accessibility Assessments are designed to eliminate those misconceptions. Our Certified Access Specialists (CASp) perform hundreds of these assessments every year. While each property is different, there are a few problems that tend to crop up more than others. Below are five, red-flag accessibility issues to consider when working with retail properties.

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