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COVID-19 FAQs about Partner's Construction Services

COVID-19 Frequently Asked Questions About Partner's Construction Services

During this time, Partner’s goal is to continue to provide quality services to our clients in an unsurpassed manner, and it is our promise to work tenaciously to accomplish that goal. We recognize that you will have questions and concerns regarding our abilities to deliver services, so we have developed a list of answers to Frequently Asked Questions concerning the impacts of COVID-19 on construction progress monitoring and draw reviews. You are encouraged to review this posting often as both questions and answers will be updated as events and concerns change. You may also have an interest in Partner’s broader posting regarding the impacts COVID-19 is having on the construction industry at-large by clicking here.

1)  Do you anticipate delays in providing Construction Progress Monitoring or Draw Reviews?

As of 8/21/20 (10:30 AM PST) - As many states start implementing a phased approach to re-open, the restrictions on construction sites are seeing an easing of shutdowns and restrictions. There are often many new COVID-19 policies and procedures that need to be implemented at job sites, and since such measures were expected, most contractors and developers have made speedy adjustments to keep their projects moving. Alternative inspections continue to be utilized for projects with resident populations and other high-risk characteristics. The trend towards relaxation of stay-in-place (SIP) orders is expected to continue and we have seen an initial surge of inspection requests as a result of backlogged inspections. Partner continues to service projects on a national scale with little impact. However, if your project is coming off a period of closure and there is an urgency for a backlogged inspection, you should reach out to your third-party vendor to make them aware of any heightened urgency and timing pressures.

2)  Is it still possible for construction progress monitoring and draw reviews to be performed if a physical inspection of the project/site/facility is not possible?

Yes. Alternative approaches include review of photographic/video materials and/or the use of live streaming applications like Skype, Facetime, or Zoom. Reviews conducted in this manner are often called desktop reviews, and Partner is well-versed in this approach. Partner stands ready to work with you and the project team to find new and creative ways to help control risks in this challenging time.

3)  Will you require additional time to complete construction progress monitoring or draw reviews?

As of 8/21/20 (10:30 AM PST), Partner has been able to stay within normal construction progress monitoring and draw review timelines. Of course, a number of factors outside of Partner’s control can make this challenging. Partner will continue to work hard to satisfy all customers’ needs utilizing best practices to ensure both employee and customer safety, and while adhering to all governmental directives. If additional time is needed, or if construction progress monitoring or draw review is not feasible when requested, Partner’s construction risk management professionals will notify clients and stakeholders immediately. If your project is coming off a period of closure and/or if there is an urgency for an inspection, you should make your third-party vendor aware of such heightened urgency and timing pressures.

4)  Do you anticipate any interruption to pre-closing construction services such as Document and Cost Reviews and Contractor Evaluations?

No impact is expected to construction related services that do not require site visits. Any impacts to this line of service will likely come from delays in the availability of documentation that could result from business closures and shelter-in-place orders. Partner’s construction risk management professionals will notify clients and stakeholders immediately should there be any delays in providing pre-closing services.

5)  Emerging Trends

We are seeing preparations and accommodations for the workforce working under COVID-19 conditions impacting budgets in some pre-closing reports, but the actual delivery of our pre-closing products and services has not seen and is not expected to see any interruption. Project teams and sales people are seeing delays from clients holding off on making funding decisions in certain industries due to an uncertain business environment, and some clients are experiencing delays in collecting documentation and having permits approved due to local government offices being shut down or having physical locations closed.