Facility managers rely on computerized maintenance management systems (CMMS) to organize maintenance activities, track assets, manage work orders, and plan for future capital needs. Platforms like CMMS, EAM, and IWMS tools promise efficiency, visibility, and control, but many facility teams find that the systems fall short of expectations.
The root cause is rarely the software itself. Instead, it comes down to the quality of the data inside the system.
A CMMS can only function as intended when populated with accurate, complete, and consistent property-level data. Without that foundation, even the most advanced platform becomes difficult to use, unreliable, and underutilized. Understanding what quality data looks like, why it is difficult to collect, and how to approach asset data collection strategically is essential for FMs seeking real value from their CMMS investments.
In this FMJ article, Grace Jones shares how facility managers can improve computerized maintenance management systems (CMMS) data quality through foundational success.

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