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February 9, 2026

Foundational Success

By Grace Jones

Improving CMMS Data Quality

 

By Grace Jones, National Client Manager with Partner ESI, published Feb. 9, 2026, in IFMA’s FMJ publication.

Facility managers rely on computerized maintenance management systems (CMMS) to organize maintenance activities, track assets, manage work orders, and plan for future capital needs. Platforms like CMMS, EAM, and IWMS tools promise efficiency, visibility, and control, but many facility teams find that the systems fall short of expectations.
The root cause is rarely the software itself. Instead, it comes down to the quality of the data inside the system.

A CMMS can only function as intended when populated with accurate, complete, and consistent property-level data. Without that foundation, even the most advanced platform becomes difficult to use, unreliable, and underutilized. Understanding what quality data looks like, why it is difficult to collect, and how to approach asset data collection strategically is essential for FMs seeking real value from their CMMS investments.

In this FMJ article, Grace Jones shares how facility managers can improve computerized maintenance management systems (CMMS) data quality through foundational success.

About the Authors

Grace Jones

Grace Jones

National Client Manager
Grace Jones is a National Client Manager at Partner Engineering and Science, Inc. with expertise in maintaining long-term client relationships and driving revenue growth across the West Coast. With a background in environmental science and consulting, she has experience performing due diligence assessments such as environmental site assessments (ESAs). In her previous role as an Account Executive at EBI Consulting, Ms. Jones was responsible for conducting Phase I ESAs, file reviews, preliminary site screenings, and avian surveys. Before joining EBI, she served as an Environmental Scientist at Wetland Sciences, where she handled diverse responsibilities including hydrographic studies, water quality assessments, site plan drafting for abatement and remediation projects, and agency negotiations, among numerous other environmental and project management duties. Ms. Jones‘ experience spans various environmental services, including architectural and civil design projects, environmental consulting, and ESG/sustainability offerings.

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